1.Q: What is Hetian Jade?
A:Hetian jade is a naturally formed precious gemstone, mainly found in Xinjiang, China. It is treasured for its fine texture and warm luster and has long been regarded as a symbol of wealth and auspiciousness.
2. Q:What is JCCT?
A: JCCT is a brand that specializes in offering high-quality Hetian Jade Jewelry to overseas consumers.
3. Q:Are JCCT's products authentic? Can they provide a certificate to prove their authenticity?
A:Our products are all made from 100% Hetian Jade, originating from the Hetian region in Xinjiang, China. Each piece is accompanied by a unique official Chinese certificate of authentication.
4. Q:What is unique about JCCT's Hetian jade jewelry?
A:JCCT's products primarily focus on utilizing traditional jade to create artistic innovations, showcasing the charm of jade while emphasizing exceptional craftsmanship and attention to detail to reflect the wearer's individuality.
5. Q:How should I care for my Hetian jade jewelry?
A: To maintain the beauty of your Hetian Jade Jewelry, we recommend avoiding exposure to harsh chemicals, extreme temperatures, and excessive moisture.
6. Q:What is the shipping policy for international orders?
A:We provide free shipping to major countries worldwide, with products shipped from China and estimated delivery within approximately 15-30 days.
7.Q:Can I return or exchange the goods if I am not satisfied?
A:You can contact us via email, online chat, or other means, and we will provide after-sales services such as returns and refunds based on your situation.
8. Q:Where is the headquarters of the JCCT located?
A:Our factory is located in Xinjiang, China, and our company headquarters is in Nanjing, a historically rich city with a deep cultural heritage.
9.Q:If there are customization needs, can personalized customization services be provided?
A:Yes, we offer personalized customization services. If you have any customization requirements, please contact us to discuss specific design options and details. We are committed to creating satisfying and unique products for our customers.
